Terms and Conditions – Flight Assistline
By accessing or using the website www.travelassistline.com and any related services provided by Flight Assistline, you agree to follow and be bound by the Terms and Conditions described on this page. These terms explain how our website operates and the responsibilities of users when interacting with our services.
We may update or modify these Terms and Conditions from time to time. When updates are made, they will be posted on this page. Continued use of the website after changes means you accept the updated terms. We encourage users to review this page regularly to stay informed.
1. How Our Service Works
Flight Assistline operates as an independent travel information and marketing platform. Our website helps users explore travel options and connect with travel service providers who can assist with flight reservations and travel planning.
We collect user intent through phone calls and connect interested travelers with third-party booking desks or travel agencies. These travel partners may assist with reservations, itinerary updates, ticket bookings, and other travel services.
Flight Assistline does not directly operate airlines, issue airline tickets, or process payments for travel services. All booking services are handled by independent third-party travel providers.
2. Trust and Data Security
Flight Assistline values the trust of our users and takes reasonable technical and administrative measures to protect personal information shared through our website.
While we apply safeguards to protect data, users should understand that no internet transmission or online system can be completely secure. If you suspect that your information or interactions with our services have been compromised, please contact our support team immediately.
3. General Disclaimer
Flight Assistline is not responsible for the performance, services, or actions of third-party travel providers such as airlines, hotels, car rental agencies, tour operators, or travel agencies.
Travel services are ultimately provided by independent travel partners. Any issues related to delays, cancellations, schedule changes, pricing updates, or service quality must be addressed directly with the respective service provider unless the issue is caused directly by our platform.
4. Limitation of Liability
The information available on this website — including text, images, graphics, and links — is provided on an "as is" and "as available" basis. We do not guarantee that all information on the website will always be completely accurate, current, or error-free.
Flight Assistline will not be responsible for any technical problems, interruptions, viruses, or damages that may occur while using the website or downloading content from it.
5. Price Drop Assurance
Price Drop Assurance is an optional feature that monitors certain eligible bookings to identify potential lower prices within a limited time period after booking.
If a lower fare becomes available for the same itinerary within the allowed period, we may attempt to rebook the flight and provide the savings in the form of a TravelAssistLine gift card after applicable service fees.
- This feature does not guarantee that a lower price will always be found.
- Only selected airlines and bookings may qualify for this program.
- If no price drop occurs, the original booking will remain unchanged.
6. Release of Liability
By using this website, you agree that Flight Assistline and its staff, partners, and representatives will not be held responsible for any losses, damages, delays, or inconveniences caused by third-party travel providers or service partners.
7. Contact Us
If you have any questions about these Terms and Conditions or about how our services work, please contact us using the details below:
Phone: +1-877-734-0503
Email: support@flightassistline.com
Address: 125 Newfield Avenue Suite D Edison, NJ 08837
Our support team will be happy to assist you with any questions regarding our platform or travel assistance services.