Introduction

Last Updated: February 26, 2026

Welcome to Flight Assistline ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy.

• ✔ visit our website,
• ✔ call our support numbers, or
• ✔ speak with our travel agents regarding flight booking assistance.

Information We Collect

We collect only the information needed to provide our services and support your travel enquiries.

Call Data- When you call our phone numbers, we may collect basic call details such as:

• ✔ call duration,
• ✔ call time, and
• ✔ general location (for example, area code).

This information helps us review and improve our customer support quality.

Usage Data- We may use simple cookies and analytics tools to:

• ✔ understand website traffic and visitor activity,
• ✔ analyze which pages perform well, and
• ✔ improve the experience on our landing pages.

We do not use analytics to personally identify you, and we do not share this data as individual profiles.

Voluntary Information- During a call, you may choose to share additional information with our agents, such as:

• ✔ passenger names and contact details,
• ✔ travel dates and destinations,
• ✔ special preferences or travel requirements.

This information is used only to assist with flight booking–related enquiries and to provide you with better travel support.

How We Use Your Information

We do not sell or trade your personal data. We use the information we collect only for the purposes described in this Privacy Policy, including:

• ✔ connecting you with independent flight reservation specialists,
• ✔ providing support for travel enquiries and booking assistance,
• ✔ improving our customer service and internal training, and
• ✔ monitoring our systems for security and performance.

Some calls may be recorded for quality assurance, training and dispute resolution. Where call recording is used, it is handled in a secure and controlled way.

Third-Party Partners

Our phone lines may connect you to verified third-party travel agencies, flight booking partners or airline support teams. These partners may handle the actual booking process, including ticket issuance and payment collection.

• ✔ your booking data is processed under their own privacy policy and terms,
• ✔ payment details are handled securely by their payment systems, and
• ✔ we do not store or process your full payment card information.

We work only with partners who aim to follow reasonable standards of data protection and security.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: support@flightassistline.com